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Data Security and Privacy

The security of your data is our highest priority. PerfectMind is trusted by a variety of cities, municipalities, and businesses as a stable and secure Platform-as-a-Service (PaaS). We ensure the highest levels of long-term security through our security-first development approach.
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PCI-DSS Level-1 Certified
We hold the highest level of credit card security, PCI-DSS Level 1, to ensure your data is never compromised. Tokenisation is used so credit card data is never stored but always protected.
Network Monitoring and Protection
We use multiple industry-recognised third-party tools to monitor network traffic, protect against malicious activities, and block intrusions 24/7/365.
Encryption and Testing
To ensure maximum security, dedicated client databases are individually encrypted, and all transmissions are secured using TLS 1.2 and HTTPS protocols to prevent unwanted access to your data.
What is PaaS?
Simply put, Platform as a service (PaaS) is a cloud computing model where software is developed and hosted in the cloud. This means you can use your software without the hassle of maintaining on-premises hardware and software, resulting in reduced costs and time spent on maintenance and upgrades. As a PaaS, PerfectMind’s only requirement is a web browser to access the system. PaaS also ensures long term scalability and customisation through the ownership of its applications.
What are the advantages of cloud computing?
Cloud computing focuses on maximising the effectiveness of shared resources. As a member of the cloud community for more than ten years, PerfectMind utilises this infrastructure and in doing so achieves high security, 24-hour backup, and 99.95% infrastructure uptime allowing for high availability to all users. It also achieves site redundancy protecting against hosting facility outages, providing service to multiple geographic regions when connectivity between them is lost and a complete disaster recovery plan.
Where does PerfectMind store my data?
PerfectMind is hosted on Amazon Web Services (AWS) in Australia. AWS provides world-class, highly secure data centers that ensure your information is protected. Security measures including personnel, state-of-the-art surveillance, monitoring, and privileged access restrictions are enforced 24/7/365. We are dedicated to protecting your privacy. Data will reside in the country where it originated, and you will retain ownership of all data stored. We will never sell customer data to third parties for any reason.
Does PerfectMind have a disaster recovery plan?
Yes, PerfectMind has a complete disaster recovery plan. Client data is backed up on a regularly scheduled basis and retained for 90 days for point in time recovery (PITR). All backups are replicated through multiple geo-redundant data centers to ensure availability and minimal data loss in case of failure.

Resources for Security & Data Privacy

Your security is our topmost priority. Browse our library of resources on cloud network security and data privacy to learn how you are protected.

Public PGP Encryption Key

man and woman checking server security
Webinar: Data Security - A Framework for Success
With over 800,000 new security threats emerging daily, how can you protect yourself and your organisation from a security breach?
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Protect Your Data with the Power of PaaS
Managing thousands of transactions per day requires a platform that is stable, secure and agile. Learn how PerfectMind protects your data.
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Data Security: How Safe is Your Member Data?
Data security is an integral part of doing business in this technology-driven age. Here’s our breakdown of what you need to know about our data security.
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